Mursion Support

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Mursion Support

Program Administrators

Program Administrators

Click here for information about your Mursion administrator portal, including reporting, dashboards, and session history!

Managing Users

Facilitator - Create Teams

Group Sessions - Attendance

Facilitator - Scheduling a Session for a Learner

Account Owner - Archiving a User

Create a Team

Account Owner - Scheduling a Session for a Learner

Frequently Asked Questions about Single-Sign-On for Account Owners

Adding a New User

Account Owner - Add a Team to a Scenario

Account Owner - Manually Add or Remove Learners from a Team

Creating or Importing Users

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Communicating with Learners

Sim Help - What to do if a learner declines recording consent

Sim Help - Helping the Learner with Audio/Video Issues

Facilitator - Invite Users to Schedule

Account Owner - Invite Users to Schedule

Account Owner - Send Messages to your Learners

Account Owner - Canceling a Session

Account Owner - View and Share Learner Videos

Account Owner - Invite Learners to Schedule

Facilitator - Canceling a 1:1 Session

Facilitator - View and Share Learner Videos

Educational Partner Guides - Session Facilitation

Sharing a Scenario Link with Learners

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Dashboards and Reporting

Facilitator - View and Export Learner Data

Using the Portal Dashboards

Exporting and Scheduling Reports

Account Owner - View and Export Learner Data

Getting Started

Account Owner - Understanding Portal Structure and Organization

Learner Engagement Hub

Account Owner - Learner Pathways

Professional Services - Create a Scenario

Professional Services - Video Recording Permissions

Understanding Portal Roles

Educational Partner Guides - Portal Training Guide

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