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Mursion Support
  • Go to mursion.com
  • Submit a Support Ticket
  • Go to Customer Portal
  • Sign in
  • Getting Started
    • New to Mursion
    • User Guides
    • Downtime and Holidays
  • Registration and Scheduling
    • Registration
    • Scheduling
    • Rescheduling
  • Connecting to Your Simulation
    • Join A Session
    • Troubleshooting
    • Installation
  • Audio & Video Troubleshooting
    • Audio
    • Video
    • Connectivity
  • After Your Simulation
    • Recordings
    • Learner Survey
    • Learner Report
  • Tech Implementation
    • Mursion Software Implementation Checklist
    • Tech Implementation - Best Practices
    • Single Sign-On (SS0)
    • Tech Implementation - LMS
    • Tech Implementation - Hardware for Sim Specialists
    • Tech Implementation - Security
    • Tech Implementation - Privacy
  • Facilitator Guides
    • Facilitator - User Management
    • Facilitator - Scheduling
    • Facilitator - Reporting
    • Facilitator - After your Learner's Sessions
  • Account Owner Guides
    • Account Owner - Onboarding Support
    • Account Owner - User Management
    • Account Owner - Scheduling
    • Account Owner - After your Learner's Sessions
    • Account Owner - Reporting
  • Professional Services Guides
    • Professional Services - Client Management
    • Professional Services - Project Management
  • Education Partner Guides
    • Education Partner Guides
  • Self-Service Client Guides
  • Release Notes
    • April 2022
  • Contact Us
    • Contact Support
    • Request a Demo
  • Before your Simulation
    • Test Your Connection
  • For Sim Specialists

      

      Getting Started

      

      Registration and Scheduling

      

      Connecting to Your Simulation

      

      Audio & Video Troubleshooting

      

      After Your Simulation

      

      Account Owner Guides

      

      Education Partner Guides

      

      Self-Service Client Guides

      These guides were developed specifically for our Self-Service Clients. The rest of the support pages are intended for our Full-Service Clients.
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      Mursion Support | (855) 999-5818 | 6am-10pm ET Monday - Friday
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      • Go to mursion.com
      • Submit a Support Ticket
      • Go to Customer Portal
      • Sign in