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Mursion Support
  • Go to mursion.com
  • Submit a Support Ticket
  • Go to Customer Portal
  • Sign in
Getting Started
  • Getting Started
    • New to Mursion
    • User Guides
    • Downtime and Holidays
  • Registration and Scheduling
    • Registration
    • Scheduling
    • Rescheduling
  • Connecting to Your Simulation
    • Join A Session
    • Troubleshooting
    • Installation
  • Audio & Video Troubleshooting
    • Audio
    • Video
    • Connectivity
  • After Your Simulation
    • Recordings
    • Learner Survey
    • Learner Report
  • Tech Implementation
    • Mursion Software Implementation Checklist
    • Tech Implementation - Best Practices
    • Single Sign-On (SS0)
    • Tech Implementation - LMS
    • Tech Implementation - Hardware for Sim Specialists
    • Tech Implementation - Security
    • Tech Implementation - Privacy
  • Facilitator Guides
    • Facilitator - User Management
    • Facilitator - Scheduling
    • Facilitator - Reporting
    • Facilitator - After your Learner's Sessions
  • Account Owner Guides
    • Account Owner - Onboarding Support
    • Account Owner - User Management
    • Account Owner - Scheduling
    • Account Owner - After your Learner's Sessions
    • Account Owner - Reporting
  • Professional Services Guides
    • Professional Services - Client Management
    • Professional Services - Project Management
  • Education Partner Guides
    • Education Partner Guides
  • Self-Service Client Guides
  • Release Notes
    • April 2022
  • Contact Us
    • Contact Support
    • Request a Demo
  • Before your Simulation
    • Test Your Connection
  • For Sim Specialists
      Back to home
      1. Mursion Support
      2. Getting Started
      • Getting Started
        • New to Mursion
        • User Guides
        • Downtime and Holidays
      • Registration and Scheduling
        • Registration
        • Scheduling
        • Rescheduling
      • Connecting to Your Simulation
        • Join A Session
        • Troubleshooting
        • Installation
      • Audio & Video Troubleshooting
        • Audio
        • Video
        • Connectivity
      • After Your Simulation
        • Recordings
        • Learner Survey
        • Learner Report
      • Tech Implementation
        • Mursion Software Implementation Checklist
        • Tech Implementation - Best Practices
        • Single Sign-On (SS0)
        • Tech Implementation - LMS
        • Tech Implementation - Hardware for Sim Specialists
        • Tech Implementation - Security
        • Tech Implementation - Privacy
      • Facilitator Guides
        • Facilitator - User Management
        • Facilitator - Scheduling
        • Facilitator - Reporting
        • Facilitator - After your Learner's Sessions
      • Account Owner Guides
        • Account Owner - Onboarding Support
        • Account Owner - User Management
        • Account Owner - Scheduling
        • Account Owner - After your Learner's Sessions
        • Account Owner - Reporting
      • Professional Services Guides
        • Professional Services - Client Management
        • Professional Services - Project Management
      • Education Partner Guides
        • Education Partner Guides
      • Self-Service Client Guides
      • Release Notes
        • April 2022
      • Contact Us
        • Contact Support
        • Request a Demo
      • Before your Simulation
        • Test Your Connection
      • For Sim Specialists

      Getting Started

      • Mursion Simulation Overview and Code of Conduct

      New to Mursion

      • Mursion's Operating Hours
      • Emails you may receive
      • What is Mursion?
      • Mursion's End User Agreement

      User Guides

      • Mursion Magic - Overview
      • Language Support
      • Changing your Language in the Portal
      • Understanding Portal Roles
      • New: Streamlined Learner Experience
      See more

      Downtime and Holidays

      • Scheduled Maintenance
      • Mursion Holiday Calendar
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      Mursion Support | (855) 999-5818 | 6am-10pm ET Monday - Friday
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      • Go to mursion.com
      • Submit a Support Ticket
      • Go to Customer Portal
      • Sign in