Mursion Support
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Technical Support
Learners
Managing Your User Account
Scheduling Your Simulation
Joining Your Simulation
After Your Simulation
Code of Conduct
Program Administrators
Managing Users
Communicating with Learners
Dashboards and Reporting
Getting Started
Technical Support
Getting Started
Mursion Session Troubleshooting
Single Sign On
Other Troubleshooting
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Mursion Support
Technical Support
Learners
Managing Your User Account
Scheduling Your Simulation
Joining Your Simulation
After Your Simulation
Code of Conduct
Program Administrators
Managing Users
Communicating with Learners
Dashboards and Reporting
Getting Started
Technical Support
Getting Started
Mursion Session Troubleshooting
Single Sign On
Other Troubleshooting
Technical Support
Click here for resources to ensure smooth Magic connectivity and troubleshoot magic sessions. Single-Sign On resources can also be found here.
Getting Started
Scheduled Maintenance
How can I contact Mursion Customer Support?
Mursion Magic - FAQ
Tech Implementation - Mursion Magic
Tech Implementation - System Requirements
What browsers/devices are supported by Mursion?
What Network Requirements are needed for my Simulation?
Tech Implementation - Hardware Requirements for Sim Specialists
Mursion's Operating Hours
Mursion Holiday Calendar
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Mursion Session Troubleshooting
Mursion Magic - Troubleshooting
Mursion Magic Simulation Troubleshooting
Mursion Magic - Test your Connection
Mursion Magic - Audio and Video
The Sim Specialist can't hear me!
My video / camera isn't working in Zoom
My speakers and/or microphone aren't working in in Zoom
Guides for Self-Service Administrators and Sims
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Single Sign On
Integrating an SSO provider with your Mursion Account
Connecting Mursion to your LMS
SSO with Team Mapping
Configuring SAML 2.0 with Microsoft Azure AD
Configuring SAML 2.0
Configuring SAML 2.0 with Okta
Configuring OpenID Connect with Okta
Configuring Provisioning with Okta
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Other Troubleshooting
Troubleshooting Audio Problems with your Simulation Video
