Mursion Support

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Mursion Support

Connecting to Your Simulation

Connecting to Your Simulation

How to Join my Simulation - Mursion Meet

Join A Session

Mursion Magic - Joining a Simulation

Understanding Recording Consent

Reviewing Scenario Details

Mursion Magic - During your Simulation

Attending a Mursion session in Zoom via Browser

How do I join a session?

When Can I Join My Simulation?

How can I check my Webcam and Microphone?

How can I test my computer for a Mursion session being delivered through Zoom?

System Requirements

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Troubleshooting

Mursion application unable to launch

Stuck on screen stating "Please wait while we are checking your account"

How to change your Computer Password

System Clock Sync

How do I reset my password?

Setting Your Timezone in the Mursion Portal

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Installation

How do I install the Mursion Software for Windows?

How Long Should It Take To Launch The Software For The First Time?

What Network Requirements are needed for my Simulation?

What browsers are supported by Mursion?