My video / camera isn't working in Zoom

If you experience video / camera issues during a Zoom-based Mursion session:

  • Make sure you have downloaded the latest version of the Zoom Client:
  • Test your Webcam and audio in a Test Zoom Call:
  • Make sure that all other programs that utilize the camera are not using the camera or are closed.
  • Restart  your computer.

You may need to download an update to your computer's video/webcam drivers. 
See Zoom's Help Center for detailed instructions: Zoom Help Center: My Video/Camera Isn't Working