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Getting Started
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Registration and Scheduling
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Connecting to Your Simulation
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Audio & Video Troubleshooting
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After Your Simulation
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Tech Implementation
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Facilitator Guides
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Account Owner Guides
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Professional Services Guides
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Education Partner Guides
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Self-Service Client Guides
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Release Notes
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Contact Us
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Before your Simulation
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For Sim Specialists
My speakers and/or microphone aren't working in in Zoom
If you are experiencing audio issues during a Zoom-based Mursion session:
- Make sure you have downloaded the latest version of the Zoom Client: https://zoom.us./download
- Test your audio in a Test Zoom Call: http://mursion.zoom.us/test
- Make sure that all other programs that utilize the microphone are closed.
- Restart your computer.
For further assistance, which may require downloading an updated audio driver, visit Zoom's support site for troubleshooting audio here.