My audio / microphone isn't working in Zoom

If you are experience audio / microphone issues during a Zoom-based Mursion session:

  • Make sure you have downloaded the latest version of the Zoom Client: https://zoom.us./download
  • Test your audio in a Test Zoom Call: http://mursion.zoom.us/test
  • Make sure that all other programs that utilize the microphone are closed.
  • Restart  your computer.

For further assistance, which may require downloading an updated audio driver, visit Zoom's support site for troubleshooting audio here.