Mursion Support
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Go to Customer Portal
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Account Owner Guides
Getting Started
New to Mursion
User Guides
Downtime and Holidays
Registration and Scheduling
Registration
Scheduling
Rescheduling
Logging in to the Mursion Portal
Connecting to Your Simulation
Join A Session
Troubleshooting
Installation
Audio & Video Troubleshooting
Audio
Video
Connectivity
After Your Simulation
Recordings
Learner Survey
Learner Report
Tech Implementation
Mursion Software Implementation Checklist
Tech Implementation - Best Practices
Single Sign-On (SS0)
Tech Implementation - LMS
Tech Implementation - Hardware for Sim Specialists
Tech Implementation - Security
Tech Implementation - Privacy
Facilitator Guides
Facilitator - User Management
Facilitator - Scheduling
Facilitator - Reporting
Facilitator - After your Learner's Sessions
Account Owner Guides
Account Owner - Onboarding Support
Account Owner - User Management
Account Owner - Scheduling
Account Owner - After your Learner's Sessions
Account Owner - Reporting
Professional Services Guides
Professional Services - Client Management
Professional Services - Project Management
Education Partner Guides
Education Partner Guides
Self-Service Client Guides
Release Notes
April 2022
Contact Us
Contact Support
Request a Demo
Before your Simulation
Test Your Connection
For Sim Specialists
Back to home
Mursion Support
Account Owner Guides
Getting Started
New to Mursion
User Guides
Downtime and Holidays
Registration and Scheduling
Registration
Scheduling
Rescheduling
Logging in to the Mursion Portal
Connecting to Your Simulation
Join A Session
Troubleshooting
Installation
Audio & Video Troubleshooting
Audio
Video
Connectivity
After Your Simulation
Recordings
Learner Survey
Learner Report
Tech Implementation
Mursion Software Implementation Checklist
Tech Implementation - Best Practices
Single Sign-On (SS0)
Tech Implementation - LMS
Tech Implementation - Hardware for Sim Specialists
Tech Implementation - Security
Tech Implementation - Privacy
Facilitator Guides
Facilitator - User Management
Facilitator - Scheduling
Facilitator - Reporting
Facilitator - After your Learner's Sessions
Account Owner Guides
Account Owner - Onboarding Support
Account Owner - User Management
Account Owner - Scheduling
Account Owner - After your Learner's Sessions
Account Owner - Reporting
Professional Services Guides
Professional Services - Client Management
Professional Services - Project Management
Education Partner Guides
Education Partner Guides
Self-Service Client Guides
Release Notes
April 2022
Contact Us
Contact Support
Request a Demo
Before your Simulation
Test Your Connection
For Sim Specialists
Account Owner Guides
Frequently Asked Questions about Single-Sign-On for Account Owners
Account Owner - Onboarding Support
Account Owner - Onboarding Support
Account Owner - Understanding Portal Structure and Organization
Account Owner - Portal Overview
Account Owner - Learner Communications
Account Owner - User Management
Account Owner - Send Messages to your Learners
Account Owner - Change a Learner's Language
Account Owner - Create Teams
Account Owner - Add a Team to a Scenario
Account Owner - Assign Facilitator(s) to Teams
Account Owner - Import SSO Users
Account Owner - Manually Add or Remove Learners from a Team
Account Owner - Invite Users to Schedule
Account Owner - Archiving a User
Account Owner - Creating or Importing Users
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Account Owner - Scheduling
Account Owner - Invite Learners to Schedule
Group Sessions - Attendance
Account Owner - Learner Pathways
Account Owner - Scheduling a Session for a Learner
Account Owner - Canceling a 1:1 Session
Account Owner - Session Step Time
See more
Account Owner - After your Learner's Sessions
Account Owner - View and Share Learner Videos
Account Owner - Reporting
Account Owner and Facilitators - Email Dashboard
Account Owner - View and Export Learner Data
Account Owner - Scheduling a Report
Account Owner - Understanding the Sessions Tab