Mursion Support
Go to mursion.com
Submit a Support Ticket
Go to Customer Portal
Registration and Scheduling
Getting Started
New to Mursion
User Guides
Registration and Scheduling
Registration
Scheduling
Rescheduling
Connecting to Your Simulation
Installation
Troubleshooting
Join A Session
Audio & Video Troubleshooting
Audio
Video
Connectivity
After Your Simulation
Recordings
Learner Survey
Tech Implementation
Mursion Software Implementation Checklist
Tech Implementation - Best Practices
Single Sign-On (SS0)
Tech Implementation - LMS
Tech Implementation - Hardware for Sim Specialists
Facilitator Guides
Facilitator - User Management
Facilitator - Scheduling
Facilitator - Reporting
Facilitator - After your Learner's Sessions
Account Owner Guides
Account Owner - Onboarding Support
Account Owner - User Management
Account Owner - Scheduling
Account Owner - After your Learner's Sessions
Account Owner - Reporting
Professional Services Guides
Professional Services - Client Management
Professional Services - Project Management
Education Partner Guides
Education Partner Guides
Self-Service Client Guides
Software Set-Up Resources
Internal Support
Recordings Troubleshooting
Release Notes
April 2022
Contact Us
Contact Support
Request a Demo
Request Mursion Virtual RoundTable Recordings
Contact TeachForward Support
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Mursion Support
Registration and Scheduling
Getting Started
New to Mursion
User Guides
Registration and Scheduling
Registration
Scheduling
Rescheduling
Connecting to Your Simulation
Installation
Troubleshooting
Join A Session
Audio & Video Troubleshooting
Audio
Video
Connectivity
After Your Simulation
Recordings
Learner Survey
Tech Implementation
Mursion Software Implementation Checklist
Tech Implementation - Best Practices
Single Sign-On (SS0)
Tech Implementation - LMS
Tech Implementation - Hardware for Sim Specialists
Facilitator Guides
Facilitator - User Management
Facilitator - Scheduling
Facilitator - Reporting
Facilitator - After your Learner's Sessions
Account Owner Guides
Account Owner - Onboarding Support
Account Owner - User Management
Account Owner - Scheduling
Account Owner - After your Learner's Sessions
Account Owner - Reporting
Professional Services Guides
Professional Services - Client Management
Professional Services - Project Management
Education Partner Guides
Education Partner Guides
Self-Service Client Guides
Software Set-Up Resources
Internal Support
Recordings Troubleshooting
Release Notes
April 2022
Contact Us
Contact Support
Request a Demo
Request Mursion Virtual RoundTable Recordings
Contact TeachForward Support
Registration and Scheduling
Registration
Mursion's End User Agreement
How Do I Register My Account?
When Do Registration Links Expire?
How Long do Registration Links Remain Active After They Are Sent to a Learner?
Scheduling
Scheduling a Simulation
Using the Learner Dashboard
Scheduling Screen Help
How to Request a Session Time
How do I cancel a session?
How do I change a scheduled remote session?
Where do I find a Sim Specialist's Zoom ID?
How do I download and review session materials
See more
Rescheduling
Rescheduling a Simulation