For IT Teams
Click here for resources to ensure smooth Magic connectivity and troubleshoot magic sessions. Single-Sign On resources can also be found here.
Getting Started
- AI-powered Simulations — Tech Implementation and Network Requirements
- How can I contact Mursion Customer Support?
- Scheduled Maintenance
- Mursion's Operating Hours
- Mursion Holiday Calendar
- Mursion Magic — Tech Implementation & Network Requirements (Human-Powered)
- Supported Browsers & Device Requirements
- Tech Implementation - Hardware Requirements for Sim Specialists
Mursion Session Troubleshooting
- AI-powered Simulations - Test your connection
- Mursion Magic - FAQ
- Mursion Magic - Troubleshooting
- Mursion Magic Simulation Troubleshooting
- Human-powered simulations - Test your Connection
- Human-Powered Simulations — Audio and Video Troubleshooting
- My video / camera isn't working in Zoom
- My speakers and/or microphone aren't working in in Zoom