System Requirements

What you'll need depends on how you connect to your Mursion session

How are you connecting to Mursion? 

Mursion sessions can happen on a few different video conferencing platforms. Your organization will decide which of these platforms to use, as a learner, you cannot select which platform you want to use to connect to Mursion. 

For all of these, you'll need the standard equipment (camera, speakers, microphone) that you'd use for a web conference call. You can learn more in the peripherals section

How can I tell which platform I'm using?

  • Mursion Magic sessions will open a browser tab and navigate to an address that begins with portal.mursion.com
  • Zoom Sessions will open a browser tab and navigate to an address that begins with mursion.zoom.us
    • If you have the desktop zoom application, you'll also see this popup which features the mursion.zoom.us address:
  • Google Meet Sessions will open a browser tab and navigate to an address that begins with meet.google.com

Mursion Magic - System Requirements

Mursion Magic sessions open in your web browser (the address will begin with portal.mursion.com) and look like this.  

Learners taking Mursion Magic sessions can connect by using any of these browsers as long as there's a stable internet connection. Learn more about Mursion Magic here.

Supported Desktop Browsers

  • Google Chrome 
  • Microsoft Edge (v79 or later) 
  • Safari

Supported iPad Browsers

Mursion sessions are not available via mobile browsers, except the following iPad (generation 9 or newer) browsers: 

  • Chrome
  • Safari

Zoom or Google Meet System Requirements

Mursion sessions can also happen via Zoom or Google Meet. 

Peripherals

Webcam

A webcam is used to allow the avatar to see you (the learner) during a simulation. If using a laptop, you may use the built-in webcam.

  • Minimum resolution: 640x480

Speakers & Microphone

To participate in the simulation, a speaker and microphone must be used. Please consider the following when determining your audio setup:

  • Ensure that your microphone will only pick up your voice. If you expect a lot of background noise, use a headset or wireless microphone.
  • Likewise, make sure you can clearly hear the avatars. Laptop or TV speakers may be used, but if in a noisy environment, you may wish to use a headset.
  • Webcams with a built-in microphone are compatible - select the same device for both webcam and mic in the Mursion software.
  • Any standard USB headset microphone (while not required) is most compatible with the software.