- Mursion Support
- Tech Implementation
- Tech Implementation - Best Practices
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Getting Started
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Connecting to Your Simulation
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Audio & Video Troubleshooting
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After Your Simulation
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Tech Implementation
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Contact Us
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Before your Simulation
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For Sim Specialists
Tech Implementation - Speakers & Microphones
Review these guidelines prior to ensure a good experience for your learners
A speaker and microphone are required for learners to participate in a simulation. Please consider the following when establishing your audio setup:
- Bluetooth headsets and Airpods are not actively supported and can cause frustrating technical issues during the simulation.
- Mursion highly recommends the use of a USB headset with a noise-canceling microphone to ensure that the learner's microphone will only pick up your learner's voice.
- Make sure your learners can hear the avatars clearly. Laptop or TV speakers can be used but may be problematic in noisy or shared environments.