If you experience video / camera issues during a Zoom-based Mursion session:
- Make sure you have downloaded the latest version of the Zoom Client: https://zoom.us./download
- Test your Webcam and audio in a Test Zoom Call: http://mursion.zoom.us/test
- Make sure that all other programs that utilize the camera are not using the camera or are closed.
- Restart your computer.
You may need to download an update to your computer's video/webcam drivers.
See Zoom's Help Center for detailed instructions: Zoom Help Center: My Video/Camera Isn't Working